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If you suspect a gas leak, CenterPoint Energy responds immediately, inspecting the area and helps ensure the public’s safety. If there is a problem with company equipment, CenterPoint Energy fixes it. However, when the source of a leak or other problem is on a customer’s natural gas pipe, the homeowner is responsible for the gas pipe repair.
If you smell gas or suspect a gas leak:
  • Leave the area immediately on foot
  • Do NOT use your phone, electric switches, computer, or anything that could cause a spark.
  • Go directly to a safe location in a nearby home or building, and then call 911 and CenterPoint Energy at 1-800-296-9815 or 612-372-5050 immediately.
As your natural gas utility, CenterPoint Energy is responsible for maintaining a safe, reliable natural gas distribution system that serves your home up to and including the meter that measures your natural gas use. Homeowner responsibility begins from the meter on. It’s up to you to maintain a safe, reliable gas distribution system within your home and to purchase, maintain, and operate safe, efficient appliances.
  • Read the Pipe Protection Plan Terms and Conditions for complete coverage, eligibility and details.
  • Need more information? Call 612-333-1664 in the Minneapolis/St. Paul, MN metro area; toll-free 877-HSP-1664 in greater Minnesota.